1 Reply Latest reply on Dec 14, 2013 12:06 AM by ABoredGlobeRep

    Peso value not used and charged for usage

    thejeraldo

      Can I get some clarification on this?

       

      I have a plan 1799 with 3,200 Peso Value.

      -My phone is an iPhone 5S 16GB (1,100 PV)

      -I availed the unli surf (999 PV)

      -3,200 - (1,100 + 999) = 1,101

      -1,101 is my remaining PV right? If so any calls and text I do will be subtracted from the 1,101 PV and any text/calls exceeding 1,101 PV will be on top of my bill?

       

      I am asking this because my bill did not seem to make use of my remaining PV. :smileysad:

      All the calls and texts and share-a-loads went to the "Usage (Net of Consumable)"

       

      Here is my bill:

      Monthly Recurring Fee (MRF) 1,962.50

      One-time Charges 10,389.16

      Usage (Net of Consumable) 1,104.00

      VAT 1,587.20

      ----------

      Total Current Bill P15,042.86

        • Re: Peso value not used and charged for usage
          ABoredGlobeRep

          Hi thejeraldo!

           

          1,101 is my remaining PV right?

           

          Yes.

           

          If so any calls and text I do will be subtracted from the 1,101 PV and any text/calls exceeding 1,101 PV will be on top of my bill?

           

          Yes.

           

          I assume this for the charges of you first bill. Take note that depending on the account activation date and the account's cut-off date, pro-ration of charges might come into play. 

           

          Cheerios!