I am a loyal subscriber for over 10 years. We try to pay on time, everytime. Unfortunately, one of our load tipid accounts incurred overdue payments. We completely forgot about it and I admit it is our own fault. The balance has been settled since.
We encountered an issue with a certain person employed by this law office which is accredited by Globe to collect delinquent accounts. The behavior and conduct of this person is unacceptable to the extent that he made remarks which are bordering on threats and implies us to be criminals, even engaging in a shouting match with us.
I have already made a detailed letter recounting the events that transpired which I will forward to this law office and hopefully to Globe.
I hope you can help me with who to contact at Globe regarding this matter.