My mom got me this plan 599. The unit is huawei ascend y511. It's her second plan in her account. In my use, I have found out that the phone isnt going very well. It's performance is slow and ssometimesit goes crazy. Can I change my phone? It's turning 1 month this 26.
Unfortunately, the 7 day return policyof Globe had already elapsed in your case. If you think it is a phone issue, then it would be between you and the local Huawei Service Center. Try to bring it there and let them check if the issue could be addressed accordingly.