gusto ko tawagan yung sa TM yung customer service nila .yung mga number na yan bigla bigla naman nawawala . hindi po ba pwede sa TM yn?
The hotline number of TM is 808. They are open only from 8 AM to 8 PM.
211 or 027301000 is for Globe only.
For Prepaid - they are open from 8 AM to 10 PM
For Postpaid - 24 hours.
For TM, hotline numbers are 808 and (02) 730-1500. Using your TM number you can still call (02)730-1000 however, it's not a toll free and also, your call will be routed to Globe IVR and not to TM IVR.
JenniferAguilar, just dial 211 using your Globe mobile number. Make sure that if your using a prepaid, you must have a minimum load of 7.50 but it's a toll free. You can also dial (02) 730-1000 using your globe landline.