2 Replies Latest reply on Jan 22, 2014 3:46 PM by notevenfollowed

    Plan1799 query

    Esca
      Hello po. So I availed of Globe's plan 1799. I remember the CSR telling me that I have 1100 consumable and unli surf. I monitor my usage po. Then last night, I checked my outstanding balance amounting to P2500. I don't even know how it reached that amount. My unbilled balance is at 0 though. Correct me if I'm wrong but you have to consume all before you're charged right? So how did my outstanding balance reached that amount and what is really the difference between the two? Enlighten me guys please. Hahahaha! Thanks. :smileyhappy:
        • Re: Plan1799 query
          Esca
          Sorry. Double post.
          • Re: Plan1799 query
            notevenfollowed
            @Esca

            Ang outstanding balance ay ang dapat mong bayaran sa due date.
            Ang unbilled balance naman ay ang amount na hindi pa na-i-bi-bill sa inyo, ito'y hindi pa kailangan bayaran karakarakas.

            Baka po dahil sa "pro-rated" charges ito?
            Baka rin dahil sa phone cash-out?

            Ang makakapagbigay po lamang sa inyo ng actual na kasagutan ay ang hotline ng Globe. Tawag ka po sa 211 o mag tweet sa @talk2GLOBE