If you do not formally recontract where you may avail of gadgets or bill rebates, then your plan would still continue unless you formally inform Globe that you would want to terminate your subscription.
Ergo, if you think that you still want to continue for a certain period of time, then it would be best to recontract and avail of the perks.
What will happen if you called the hotline AFTER the expiry date? lets say 2days after the expiry. . Will you still be charge for another month? Thank u
Yes, it is true contract expiry date or end of contract is similar, be
informed that both phrase of words are not similar to TERMINATION OF LINE
OR ACCOUNT TERMINATION.
Based in your inquiry, contract of the account is a holding period within
which your account is required to be active, failure in your part to finish
your contract will subject you to pay pre termination fee and other charges.
Once your contract ended, your now free to recontract or downgrade of plan
or terminate your account. In this situation no pre termination fee or
admin fee but pay only the final bill.
Now, even if your account contract ended, you account will remain active,
and your monthly service fee will still remain, and continue to enjoy plan
services. It will not automatically terminate your account after the end of
I suggest, better downgrade your plan , or recontract by availing either
bill rebate or a new handset. Otherwise, call 02 730 1300 to have your
account terminated after the end of the contract so that you will not be
paying montly service fee at all.
On Oct 19, 2016 2:51 PM, "lorymf_18" <[email protected]>
my contract ended last oct. 17, 2016.. Im calling the hotline but im having a hard time reaching them. Im afraid i will be charged for another month since the cut off date of my account is every 20th and bukas na un, bka madagdagan ng another month na naman ung babayaran ko just because hrap lng aq kumontak.. and meron na ko additional line just waiting for activation. Sabi ng customr serv. rep sa globe store tawagan ko dw ung hotline na bnigay nya to terminate my old account.
Try to call 211 or 02 7301300. Once connected sabihin mo lang sa agent na
transfer your call to retention department i just called the hotline wala
On Oct 19, 2016 3:36 PM, "lorymf_18" <[email protected]>
Hehe nkacontact na pero walang sumasagot na CSR... Mag 20mins na ko sa line..
Anyway thank you sa info.. sana me mkausap na ko bago mag 5pm. .hehe