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Re: Unable to use data internet
lehcar_cheche02 Feb 20, 2014 2:35 PM (in response to ferdie_axl)1 of 1 people found this helpfulHi @ ferdie_axl! I'd be glad to help you. Please follow the step by step guide for mobile internet settings:
Go to: Settings
More Settings
Mobile Network
Use packet data (tick/select)
Select Access Point Name
Enter the following: MyGlobe INET
Enter the APN: http.globe.com.ph
Open your web browser to check if it's working. For other concerns and queries, you may visit this site: http://www.globe.com.ph/help/guide
Thank you!
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Re: Unable to use data internet
akosian24 Feb 28, 2014 11:25 AM (in response to ferdie_axl)try to switch network mode to WCDMA only
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Re: Unable to use data internet
lanuza.lysette Oct 28, 2014 2:36 PM (in response to akosian24)San ko po makikita un if im using lenovo? regarding the network mode?
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Re: Unable to use data internet
gianthegreat0920 Oct 29, 2014 8:06 AM (in response to lanuza.lysette)from settings tap more settings/more/more network then mobile network and lastly enable mobile data and look for access point names. the apn should be http.globe.com.ph
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Re: Unable to use data internet
gianthegreat0920 Feb 28, 2014 5:08 PM (in response to ferdie_axl)check the APN settings of your device
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Re: Unable to use data internet
akosian24 Feb 28, 2014 5:10 PM (in response to ferdie_axl)Try to do SIM swapping and Phone swapping to isolate the concern. Same BTS applies.
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Re: Unable to use data internet
gianthegreat0920 Feb 28, 2014 5:13 PM (in response to ferdie_axl)or you may call the hotline for further assistance
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Re: Unable to use data internet
akosian24 Feb 28, 2014 5:14 PM (in response to gianthegreat0920)just dial 211 using your mobile phone and 730 1000 using landline. Use 02 when outside Metro Manila
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Re: Unable to use data internet
gianthegreat0920 Feb 28, 2014 5:20 PM (in response to ferdie_axl)if you are using prepaid account the number is a toll free hotline however you need an Php7.50 load for you to be able to reach the hotline
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Re: Unable to use data internet
akosian24 Feb 28, 2014 5:24 PM (in response to ferdie_axl)Make sure na hindi lobat yung phone gianthegreat0920
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Re: Unable to use data internet
Gail . Mar 3, 2014 1:26 AM (in response to ferdie_axl)Have you tried checking if you have the correct APN settings for your prepaid number?
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Re: Unable to use data internet
akosian24 Mar 3, 2014 12:54 PM (in response to ferdie_axl)For prepaid APN:http.globe.com.ph