3 Replies Latest reply on Feb 6, 2014 12:25 AM by Marie_0122

    Upgraded plan keeps reverting to old plan

    toktomyloyer

      Previous plan namin is 3 mbps, then we upgraded to 5 mbps. Ang problema, ever since nagpaupgrade kami, almost weekly na kami nagpapapunta ng technician dito kasi bumabagsak ulit to 3 mbps yung speed namin. Pati dun sa homepage ng router namin, ang nakaindicate na downstream speed e 3 mbps lang. Pagdating nung technician, tatawag para ipareset yung port, magiging 5 mbps, then after ilang araw, maswerte na kung umabot ng weeks, babalik na naman sa 3 mbps. Hindi kaya pwedeng kami na lang magpareset nung port?