1 Reply Latest reply on Mar 14, 2017 12:48 AM by kenetsky

    Approved Application: Mobile Phone Delivery Failure -

    dolcemiamore

      I was informed last week January 30 that my application was already approve. Glad to it after a month of follow-ups na approve din nila. For delivery dapat yesterday (Feb. 5). The agent told me natatawag muna sila before the delivery since wala akong nareceive the tawag eh NAG FOLLOW-UP nanaman ako sa HOTLINE. Kung di pa ko mag pafollow-up eh hindi ko pa malalaman na kelangan ko irevised yung ATC form ko which is updated last Feb 3 (Monday). Anung klaseng service yan?? Mag aapprove ng hindi chinicheck yung documents?? ang hassle na nga ng application sa kanila tas ganun pa?? Sana naman iniinform agad yung customer pagdating sa ganung mga bagay para hindi naghihintay sa wala. Tapos hanggang ngaun wala paring tumatawag sakin. Napakabagal ng service. Juskooo. Sarap ipacancel na lang eh. Is there anyone here na nasa Cardspay Dept?? Such a mess!