1 Reply Latest reply on Feb 13, 2014 1:08 PM by EldridgeT

    signal trouble

    krice

      Hi, nawawala po yung signal ko kahit naka 2G na po ako. Kakastart ko lang po ng line ko na plan999 with phone and booster po. Di ko po alam kung yung phone po na inissue po sakin yung may diperensya or yung simcard. Metro manila lang naman po yung location ko.

        • Re: signal trouble
          EldridgeT

          Hi krice, welcome to the Community!

           

          Have you tried basic troubleshooting?

          1. Perform hard reset on your phone.

          2. Try another SIM card on your phone. Kung meron nang signal, maaaring SIM card niyo ang may problema.

          3. Use your SIM card on another phone. Kung meron nang signal, maaaring handset niyo yun may problema.

           

          Kung nagawa niyo na lahat ng ito pero wala pa ring signal, try niyo na lang i-contact yun hotline (211) or mag-tweet sa @talk2GLOBE. Pwede niyo ring i-check sa CSR kung kamusta ang signal sa area ninyo, baka nagka-outage lang sa area.

           

          Have a wonderful day!

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