2 Replies Latest reply on Feb 21, 2014 1:34 PM by GlennO

    supersurf subscription issues


      i subscribed to supersurf today pero di ako maka-access ng kahit anong site.. yug response sakin is like hindi ako nag.subscribe sa any internet promo. i checked the status then the response advised to subscribe to other promo. please help

        • Re: supersurf subscription issues

          But have you received any notification that you are registered to the promo? If yes you should be able to connect to internet thus if cant connect just need to do basic trouble shooting. But if you havent received any message but you still have load (thinking that this is prepaid) the registration havent pushed tru. Or maybe you gotten that kind of message because the promo is not available when you tried to subscribe.

          • Re: supersurf subscription issues

            sunnyjoey Have you configured your APN properly? Globe postpaid subscribers should have internet.globe.com.ph as APN You can check www.globe.com.ph/help/guide for a step by step procedure of how to set up your APN. Thanks!