1 Reply Latest reply on Mar 1, 2014 9:56 AM by Claire14

    i want to cancel my Plan 999 Wimax. What is the process?

    sfabi

      We have a plan 999 1MBPS wimax plan, but we're not happy on the service anymore. I think we're done already on the 1 yr lock in period of the plan. below is the result

       

      http://www.speedtest.net/result/3338130912.png

        • Re: i want to cancel my Plan 999 Wimax. What is the process?
          Claire14

          Does your Lock up is until 2 years? If that is the case and as you have mentioned you only consumed 1 year of the contract responding penalty follows If you want to inquire how much it is call the Hotline or If you are really decided to terminate the line call termination hotline instead. You can reach them to 02-7301300 open from 6am to 10 pm. hope this help you.