Last Thursday February 27, a certain Jean Perez from your Department (as what she told me) called to offer me my Loyalty Reward being a subscriber of Globe Broadband Bundle since August of 2007. She told me that I can upgrade my current plan of 995 pesos per month broadband bundle to 1095 per month so that my Internet Connection speed would become 2mbps from the current 3..kbps something. I readily agreed, as it would cost me only an additional 100pesos per month there is also another 6mos discount in my monthly payment she added.
Before she hung-up, she also told me that it will only take 24 hours from your end to make/implement this speed of 2Mbps upgrade concerning my current Internet Connection.
This is already March 2, 3 days had passed but still the speed of my Internet Connection is still the same.
Is their really a certain Jean Perez in your Department and/or what she had told and offered me is for REAL?
Your loyal subscriber,
Message was edited by Glenn O to remove the account number from public view
Hi jjarder! There are indeed promos being offered to certain customers. However, your concern might not be answered here in the Community as it is account-specific. I'd like to recommend to kindly contact our support by sending a message through www.globe.com.ph/talk2globenow or tweet our online specialists at http://www.twitter.com/talk2globe
In this regard, I will now close this thread. Thank you.