5 Replies Latest reply on Apr 28, 2014 1:05 AM by jlelayron

    Currently on plan 1599, 5 mbps but actual speed is around 3 mbps?


      Hello, i am currently subscribed at plan 1599 which the speed should be around 5 mbps... however I am still getting speeds at around 3 mbps. bat ganon? I am expecting that my speed will be above 3 mbps. Not to gripe but I paid 550 for that upgrade and I am still getting speeds around 3 mbps. Does anyone here experienced this? If so what did you do? I contacted their CSR and they told me that the speed will be "up to" 5 mbps which is of course is a lie. I feel like I have been had..