4 Replies Latest reply on Mar 15, 2014 9:00 AM by Jeian

    Asking again

    nate

      ngapply po aq for change of location kaso mejo matagl p ung processing nla,they say n dalin nlng nmin ung modem I wonder po kng pno nman ung mismong line kse rented lng kmi,is it just fine n iwan nmin ung line as it is...

        • Re: Asking again
          ssoB_Yacci

          Im not sure kung pwede mo ipatemporary disconnect yung line while waiting na mprocess ung change of installation adress. Try to verify with the Hotline nate

          • Re: Asking again
            notevenfollowed

            Tama, ipa-temporary disconnect mo muna yan while waiting. Regarding naman dun sa pag iwan mo sa modem sa Globe, be sure na documented yung pagiwan mo ng modem at may hard copy ka. Para kung hanapin man sayo yung modem, meron kang proof na iniwan mo nga sa Globe.

            • Re: Asking again
              notevenfollowed

              Ay sorry, hindi ko nabasa ng maayos.

               

              Okay lang po na iwanan nyo yung line at dalhin nyo yung modem. Ipa-termporary disconnect nyo muna hangga't di pa nalilipat sa inyong location yung line.

              • Re: Asking again
                Jeian

                Yeah Nevermind the wires. Just bring the equipment for you para pag hinanap nila nasayo. Thus, I prefer kung i-eescalate and for users that will transfer. Please tell Globe as soon as possible kasi nga matagal and/or Tell them about a week(7-10days) before you move