Hi globe community, i want to raise some questions. Im currently holding a more than 1 month old plan299 with 7 months advance payment and 2600 cash out for galaxy s duos 2.Can i go for plan 499 upgrade or plan 599 n walang charges since the unit is free in plan 499 and i have cashout 2600? Please help me out guys kulang n kulang kc sakin ang plan 299. Thanks in advance! Ü
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Hmm... First time I encountered a reply marked CORRECT which is exactly the same as the question being asked but in any case let's try to answer to answer your concern from a logical point of view as I am not from Globe.
What you are trying to do is to upgrade your existing plan 299 to a Plan 499 which normally could be done AS LONG AS you meet the credit requirements of Globe to be able to afford and sustain the upgraded plan. Normally, they would require you to submit financial documents to prove that you can afford and sustain such.
For some reason you opted to pay for your existing Plan 7 months in advance which is normally the path taken if some documents to prove your worth were not submitted in order to expedite your the approval of the application. If such documents are still not possible to be submitted then Globe may ask for an additional advance payment to compensate for your upgrade. You may want Globe to compute and deduct the cost of the handset since they have a corresponding PV attached to it though some of Globe's personnel may not be familiar as to how to process it and might require their supervisor to do so if you just explain it to them very well. Good luck.