6 Replies Latest reply on May 20, 2014 10:26 AM by ishtangli

    Official Globe phone number

    ishtangli

      I received a call today from someone who claimed to be from Globe. He was trying to sell me an internet subscription for home. He used a Globe mobile number.

       

      Last Friday, I also received a call from another person who claimed to be from Globe. She was asking for my email address and talked about paperless billing. She used a landline.

       

      In both cases, there was no way for me to validate if they really were from Globe. This made me think, maybe Globe should come up with, and advertise, an official Globe number to call subscribers. Anyone can easily call random numbers and claim to be an employee asking for personal information. This way, subscribers can identify an official Globe call just from the incoming number/name.

       

      Your thoughts?