1 Reply Latest reply on Mar 31, 2014 12:03 AM by notevenfollowed

    Stolen Sim card

    lanzilog

      If I'm going to apply for a new sim card (with the same number that got stolen) and I don't have the card that should be kept in case of emergence, will globe consider? What other ways can I prove that sim is mine and just got stolen. Can somebody help me?

        • Re: Stolen Sim card
          notevenfollowed

          Hi lanzilog

           

          Do you still have the sim packaging that comes with it? If not, I think they can still provide you a replacement but you need to have all the information from that sim.

           

          You can try to call the hotline and ask them on the process to save energy on going to a Globe Business Center.