9 Replies Latest reply on Apr 6, 2014 12:40 AM by lablab

    battery problem

    rolly13

      Em I entitle for a battery replacement since bago pa ang unit ko at wala pang 1 month kaso madaling mag lobat samsung dous cya na plan 999 un tab 3 ok nman thanks

        • Re: battery problem
          XyujinX

          Kung beyond 7Days na upon receiving the handset. Visit ka na lang ng Globe Store and Bring the following requirements Proof of purchase, DR/Material document which they signed upon receipt of handset.

          Make sure na  dala mo din ang mga sumusunod:

          a. Defective handset

          b. Accessory/ies

          c. User manual

          d. Original box that contained the handset package, the IMEI indicated on the box must be the SAME as the handset IMEI

           

          Stores will have to refuse replacement of the defective unit if you won't be able to present these items.

          • Re: battery problem
            King SC

            According to globe personel battery is not part of warranty.

            • Re: battery problem
              gianthegreat0920

              i recommend you to coordinate with the nearest Globe Store in the area for device checking and much better kung sasabihin mo din sakanila ang situation mo, malay mo payagan ka nila sa battery replacement na gusto mo.

              • Re: battery problem
                lablab

                pwde ka pumuta sa globe para mapacheck mo ung device mo since within warranty pa naman ng repair, pero sa battery' pagkakaalam ko .. accesories na to ng device' so hindi na po eto kasali sa replacement or repair .. pero mas okay na din ung madala mo nag to dun and Yes fo XyujinX' you should bring those req. so that they can assist your concern.

                 

                 

                ------rolly13

                • Re: battery problem
                  kelen

                  battery is not part of the warranty, pero para ma-isolate yung concern you can visit any nearest globe for checking of the device.

                  • Re: battery problem
                    King SC

                    Yung pinsan ko nagkaroon din dati ng issue sa battery. Pumunta sya sa isang Globe Center at sinabi nga sakanya na battery is not part of warranty(wich is true kasi naipaliwanag din sakin yun ng Globe personel ng kumuha ako ng line). Pero ng pumunta sya sa isang store a alabang luckily binigyan sya ng bagong battery..hahaha lumusot!

                    • Re: battery problem
                      rolly13

                      Thankz guys kaso kapag cnasabi nyo na d sya kasama ng warranty parang hopeless medyo bad ang impression ko sa mga represetative dun sa globe outlet ng boracay d sila friendly kapag matanong ka