4 Replies Latest reply on Apr 8, 2014 12:56 AM by Gail .

    s4 sim card error

    monzkie25

      hey guys i have a problem with my samsung galaxy s4, everytime i added new contacts on my phone "sim card error" happens..my sim card only get back to normal after rebooting the phone...anyone here experienced the same? pls help...

        • Re: s4 sim card error
          kelen

          Kindly try to insert your sim card on the other handset to check if your sim will have again the same error even if it was on the other handset

          • Re: s4 sim card error
            Gail .

            Do you happen to notice any promts to reboot your device? Try sim and phone swapping for proper isolation. If the sim is the problem, you may ask for a new sim at any Globe Shops. If the handset is the problem, you may try first to reset your device to factory defaults. just make sure you have your data/files backed-up at Samsung Kies. If that still doesnt work you may (either if the two) {bring your device to Globe shops is it is Globe provided or bring it to any local technician if not Globe issued handset}

             

            Hope it helps.