2 Replies Latest reply on Apr 14, 2014 1:21 PM by niknicute

    Unit Replacement how long will it takes?


      Oh my gulay!! my first Plan with Globe turns into nightmare. finally i got the unit last April 4, at around 4pm. i was excited since this is my first time to get a plan from Globe. But sadly when i opened the unit i notice that it has emails, msgs, and social account in it. so my impression is that the unit that they gave me is 2nd hand. I go to Robinson Ermita branch to have my unit checked and they found out that the unit is a DEMO phone w/c supposed to be for store use only. the unit has lots of advertisement on its idle mode. The customer service assistant report the incident and advice me to go to other branch that has a stock of my unit. i called Globe hotline to complain and ask them if where branch have a stock of my unit, he said they have no access regarding the stocks in branches. So i got to SM Manila branch, SM Sta. Mesa Branch, Gateway  and Alimall branch but sadly out of stock.