Hi iampamsue, youv'e just mention that your friend reloaded P50 and registered to GOUNLI25.
First question is, does she recieved any confirmation that her subscription is already activated.
About lost load amount of P25. My question is, is shhe aware if the data service of her phone is deactivated before she recieved the P50 load? On most device particular on smartphones, when you left your data activated and reloaded P5 or more, device will automatically connect to the internet and will charge on your regular load.
Still, it will be better to call the Globe Prepaid hotline so that they can check if my calculation is correct.
Globe Prepaid hotline 211 is open 7 days a week from 8AM-10PM. Please use globe prepaid number upon calling the hotline, that is for free but you need to have atleast P7.50 to be able to connect.