2 Replies Latest reply on May 17, 2014 9:31 PM by neilph

    Cut the line without finishing the contract

    shelly

      HEllo po! Ask ko lng po kung pwede magpacut ng line kahit d pa tapos yung contract?

      nakapostpaid plan 1799 po yung husband ko ng Samsung note2,sa November pa po matatapos..pero nandito na po kami sa U.S. since January at continous pa din po yung bill namin sa Globe...and hindi na rin po namin ginagamit yung sim, ano po kaya magandang gawin? Need pa ba namin hintayin yung November tsaka magpacut ng line? Please help....

        • Re: Cut the line without finishing the contract
          neilph

          shelly do you pay the bill every month? If you permanently cut or cancel your line before your contract ends, you will be liable for pretermination fee. If you're not using your line (as you have said) and you're not paying the monthly bills, then it's already temporarily disconnected. Nevertheless, you will continue to receive your bills.

           

          I suggest you authorize somebody here in PH to transact with Globe for the permanent disconnection BUT you have to pay pretermination fees.

           

          Pretermination fee = cost of the handset less the cash out if there is, divided by 24 months x remaing months of contract. In addition you may have to pay for admin fee of 550