1 Reply Latest reply on May 21, 2014 5:11 PM by RetentionWarrior .

    Deactivating MySuperTxt

    SaSa

      I registered to supertxt last April 20, 9 pm siya naactivate... Tapos last night (7pm) I was trying to unsubscribe tapos ang nirereply sakin ni 8888 e I'm not registered to supertxt.. So medyo nalito ako.. Today, pinacheck ko (via talk2globe) kung active yung supertxt and he said it is active naman.. So lalo akong nalito..Is it possible that I will unsubscribe the booster after 1 day of renewal without me paying the whole 349?? The agent said na iwawaive nila ito and then he will process the removal. Nalilito pa din ako. Anyong enlighten me. LOL TIA!

        • Re: Deactivating MySuperTxt
          RetentionWarrior .

          mysupertxt is autorenew service if postpaid ka then because of that nung nag check ka kanina since 21 n today kaka renew lang ng service kaya nakita ng agent na active cya but sabi mo pina dectivate mo cya today so expect n wala kanang mysupertxt n nka subscribe sa nagyon at waived n ng agent yung supposed na 349 mo as goodwill ng globe. ung regarding sa kagabi mong pag check validate mo if tama ang keyword mo. kasi since auto renew ang service laging active dapat yan.