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Your concern is an account related concern. Please call the hotline
Hi rjaaa! Welcome to Globe Community!
Sorry to hear that. Should you have account-related concerns, I can recommend our Twitter Specialists at http://www.twitter.com/talk2GLOBE and they'll be more than happy to help you.
Do you remember the numbers that sent you the spam texts? Since Globe has an anti-spam campaign, you can now report scam or spam messages to this link Spam Message Report
Let's all work together to stop spam!