1 of 1 people found this helpful
Baka naman before ka magpaload, naka-On pa Mobile Data mo.. Usually ito yung problema ng mga prepaid subscribers who are using smartphone. Please make sure na nakadeactivate yung mobile data mo before magpareload. Also check if you keep on recieving 4Digit Access number ex. 2346, 2332 and so on.. In this case, you need to opt-out all of your subscription to these access number by sending. STOP ALL to all those access number.
For more detail, please call the TM Hotline 808 using TM number (02) 730-1500 using landline hotline is open from 8am-8pm.