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Since the customer service representative of globe said that the roaming service is active, have you already tried to manual select of network? Below are the list of network operators in Saudi Arabia. You can select any of these network operator.
- Al Jawal Saudi Telecom (STC)
- Mobily (Etihad Etisalat Company)
- ZainSA MTC Saudi Arabia
Go to Settings > More > Mobile Network > Network and Selection > Select Manual > Scan for Available Network.
Go to Settings > Carrier > Manual > Choose Network Operator
For Blackberry OS10
Go to Settings > Network Connections > Mobile Network > Network Selection Mode > Manual > Scan
For Blackberry OS7.1 and below
Go to Options > Network Connections > Mobile Network > Network Selection Mode > Manual > Press Scan
Hi starman! Welcome to Globe Community!
Sorry to hear that. How's your roaming activation? Should you have account-related concerns, I can recommend our Twitter Specialists at http://www.twitter.com/talk2GLOBE and they'll be more than happy to help check your roaming activation status and give you further instructions.