sorry to hear that and to your experience. may be we can help you. to clarify the issue.
- how much is your MSF for the data service? do you see ah 599 cr on your bill?
- as mentioned your msf for superduo is 599.- super duo is the call service itself and indeed it is a bundle promo. you will received a separate bill for this but this will not supposed to exceed on the contract plan. unless you make a call to other network and make a txt to even globe and TM or other network. please note that superduo is not unlicall and txt this is only unli call to globe and tm and landline within the service area and superduo number.
- for the data and superduo this is being handled by two different tower (department.) that is why they need to transfer your call to mobile postpaid.
"I KNOW THAT I AM SUBSCRIBED TO A TEXT PROMO AND INTERNET PROMO AND I WILL PAY FOR THOSE BECAUSE I KNOWINGLY SUBSCRIBED TO THOSE SERVICES AND DID USE THEM." just to clarify as far as i know super home phone bundle is data and call only no txt messeges.
please call the Billing hotline to clarify the bill you received..211 using your superduo number..
please reply me back either here or pm me personally to help you further..
Hi! The SuperDUO is your landline it should say that your bill costs 0.00 and you should only pay the texts to other networks and the calls to all networks and landline outside of your area.
For more information you may refer Globe Tattoo MYSUPERHOMEPHONE REVIEW
Sorry to hear that. I can see why this has upset you. Since Globe Community is for non-account related concerns, I can recommend our Twitter Specialists at http://www.twitter.com/talk2GLOBE and they'll be more than happy to assist you with your account-related concern and give you further instructions.