If you cannot view your bill balance online due to slow internet, you may dial *143# using your postpaid number and press send, globe have an option to check your account balance using *143# or you may text PLAN BALANCE to 2312 using your postpaid number.
you may want to register an account to globe.com.ph. Once you already register an account you can add your postpaid number. once you add your number and it is verified, you have to click the view my account then click the view bill button to check your balance. soft copy of the billing statement are also being uploaded there.