check mo kung nakaopen nba yung data settigs ng phone mo or maybe, di applicable sa phone mo na may data services
Hi Jey .. ahh.. Ask ko lng prepaid user ka po ba? or postpaid ? if prepaid u need to have the correct configuration settigns for data which is :
Name: Myglobe Inet
while postpaid :
Name: Myglobe Internet
If your using Apple devices just key in the APN settings
Just to add you need to check if the mobile data is active on your phone.