I assume wala ka din internet, tama ba? What you see on the modem are indicators. Kapag di umilaw, then there's something wrong with your connection. Pero kahit di umiilaw at nakakapag internet ka, then it's a modem indicator problem.
For issues like this one, call the hotline immediately.
Hi aeon.phalanx! Welcome to Globe Community!
Globe Community is for non-account related concerns. For any account-related concerns like this, you can raise it to our Twitter Specialists at http://www.twitter.com/talk2GLOBE or any of our support channels listed at Contact Us so they can help you isolate the issue, and if there's a need to log a network case for investigation.