11 Replies Latest reply on Jul 25, 2014 9:13 AM by confused123

    Hi. My phone just got activated a few hours right after I have gotten my phone from the store. I could send message and make calls but I could not share-a-load. I know that this is not a restriction to a postpaid subscriber or at least I thought. The mess

    confused123

      Hi. My phone just got activated a few hours right after I have gotten my phone from the store. I could send message and make calls but I could not share-a-load. I know that this is not a restriction to a postpaid subscriber or at least I thought. The message that I got was "Transaction failed. Your mobile number as Share-A-Load sender is inactive." I tried calling 211 for help but it keeps on asking about my payment transaction and that I had to wait for 2 hours before I could get a representative otherwise I could pay 100 to do so which I don't wanna do. I tried resetting my phone and still gives me the same message.

      I also tried checking my combo through *143# and it says it can't be processed.