If you wish to cancel the Auto Pay service, you'll have to present the following:
- Your credit card number
- The mobile number and/or account number of the account enrolled in Auto Pay
- Letter of request or email from the cardholder
- Copy of ID of the credit card holder
Cancellation of AutoPay in writing to GLOBE TELECOM , send your request to Bill Channels Management 4/F Globe Telecom Plaza I, Pioneer corner Madison Streets, 1552 Mandaluyong City, Philippines or P.O. Box M-073 MPO, Mandaluyong Municipal Bldg., 1501 Mandaluyong City,
Fax the necessary documents and details needed to (02)739-3002.
State that you are requesting for Auto Pay cancellation, Ok?