3 Replies Latest reply on Aug 19, 2014 11:31 AM by notevenfollowed

    club content subscription

    kixsh

      Any idea on what's this club content subscription? I was charge nearly 200php. Makes me furious. I never subscribe to anything. Can this be waived?

        • Re: club content subscription
          ChitoReyes

          Try texting back (in all CAPS) -  EF OFF or STOP ALL.


          If that does not work...

          Type (in all CAPS) -  CHECK and send it to 2474. You will receive a follow up message that will tell you on how to unsubscribe to it.


          You (or somebody else) might have visited a website which made you input your phone number. Those webpages could be very tricky and based on the number of complaints, I just wonder why our telcos have not banned such services which resort to obvious deception.

           

          • Re: club content subscription
            zyper95

            Call the hotline and have them assist you to unsubscribe from that subscription and request of reversal of charges. Contact Us

            • Re: club content subscription
              notevenfollowed

              Copied-pasted my answer from the other topic:

               

              Dati may nabasa akong post na itong club content subscription na ito ay yung Gadget Care premium**

               

              Usually kasi 1 month free gadget care lang, kapag hindi mo ito pina-alis magcocontinue ito at ibibill ka nila.

               

               

              **hindi po ako sure kung tama, kaya mas makakabuti na iverify mo ito sa kinauukulan. Tulad ng pagtawag sa hotline.