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Hi anyone can help me here?
My postpaid number got deactivated because I am unable to pay my balance on time.
I already paid my balance and it is said to dial 211 in my cellphone to reactivate my number again.
I did dial the number and it seems that they are requesting for my 16 Digit Pin or Serial Number which can be found on the sim itself.
My problem is I cut my sim from Normal to Micro Sim so I cant look for the pin T-T
Is there anyway I can get that 16 Digit Pin ??
If you are unable to find the serial number of your sim card, you may need to contact the hotline to have it reactivated. Contact Us
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