hi flinkyigaga, have you tried to turn on and off the device to trigger the connectivity to the network? if in case nagawa mo na yun, contact Globe via twitter to further assist you, @talk2Globe we too are globe subscriber, kaya that's as much as i can help you hopefully magamit mo na soon ung plan mo
Thanks for being with globe and welcome to the community!
For plan activation, please ensure that you have done all basic troubleshooting.
>>Try turning on "Airplane Mode" on your phone, and once activated, turn it back off. (Please refer to your phone's instructional manual). Recheck if you have the signal. If not working, follow next procedure
>>Turn the device off, remove the sim card from the sim tray / slot and if possible, remove the battery while doing this, afterwhich, reinsert the sim to the tray / slot and put back the battery. Turn your device on, and recheck if signal has been established. If not, follow the next procedure/
>>Follow up your application from where you applied your plan from. E.g., if you applied at the store, follow up the store for the activation. If you applied online, follow up our account specialists via hotline, just call 211 to follow up, and if applied via hotline, you may also call 211 for the follow up of the activation of the service.
I hope this helps you and I hope you would enjoy being with us in globe!
Thanks and Best Regards!
I can use my plan now. Thanks. By the way it's igaya, not igaga ☺ can i share my postpaid load to others?
Hi again flinkyigaya
For your question regarding sharing postpaid load to others... You sure are allowed to share load to other prepaid globe / tm subscribers.
To share a load just type:
AMOUNT and send to 29*********
For example, to share P150.00 to your friend's number (let's say her number is 09171234567):
send to 29171234567
Reminder: Just replace the "0" of the prefix to "2"
And one more thing, all prepaid load shared to others is billed on top of your Monthly Recurring Fee.
Your consumable is not available to be shared to others.
Transaction failed. Your mobile number as Share-A-Load sender is inactive
in our system. TransID: 378618734 09/05/2014 06:50PM.
I always receive this whenever I try. What can I do?
On Sep 6, 2014 3:30 PM, "davidansagario" <
For that case, it would be best to have your number checked by one of globe's customer service specialist for proper reporting and resolution of your concern.
Please proceed calling the hotline for assistance.
Since your mobile is active, you may call 211 toll free.
Select your language, then globe mobile, enter your 11 digit mobile number, select other concerns, select technical related, and you should be directed to a customer service specialist.
I hope this has been resolved alrready ^_^
Hi! I cant post kasi a discussion. Im just concern sa reward points ko.
Zero balance pa din kasi sya. Nbyaran ko na namn yung bill. Kailangan ko pa ba iregister yung # ko para maka avail sa promo? Thank u. Im just new postpaid user.
All Globe Postpaid consumer mobile subscribers will earn points monthly. For subscribers outside of contract, points will be based on total billed amount. For subscribers within contract, points will be based on usage above their monthly service fee.
All unredeemed points by the end of current calendar year will be forfeited by March 31of the succeeding year. Subscribers may redeem rewards no later than March 30 of the succeeding year to avoid forfeiture of points earned the prior year.
Thanks and best regards!
The maximum load for share-a-load is already 300 (originally 500).