8 Replies Latest reply on Sep 9, 2014 11:28 AM by zyper95

    Kindly help me!

    robertnapata

      Helo po! tanong ko lang po kung ang plan po ba na kinuha ko ay 999. tapus po ung combos na pinili ko may ibang charges pa po ba akong babayaran? o kung 999 lng talaga basta hindi ka lang mag exceed sa limit?

        • Re: Kindly help me!
          davidansagario

          Regarding your subscription information concern.


          You would need to call our hotline or visit the nearest globe store to verify and for detailed information. You may also click on Help & Support on the banner above, Go to Live Chat and be assisted by one of globes shop specialist.


          Here's how to contact our hotline:


          Landline (Manila) 02 730 1000

          Landline (Cebu) 032 412 1000

          Globe Mobile: 211

          Touch Mobile: 808


          For Prepaid, always make sure you have enough prepaid credits to call out. Hotline is toll free.

           

           

          Thanks and I hope this helps!

           

          Best regards!

           

          -davidansagario

          • Re: Kindly help me!
            zyper95

            robertnapata it depends, your plan can still exceed from the amount you subscribe for in case you used up all the remaining PV (Point Value). The PV is the amount remaining of your plan after you pick the handset and the combos of your choice, you can use this PV for texting and calling. Once you used up your PV, exceeding calls and text will be your additional charges on top of your plan. Right now Globe has a Anti-bill shock for data consumption if you subscribe for the GoSurf. To know more about GoSurf refer at this link GoSURF | HELP AND SUPPORT

              • Re: Kindly help me!
                robertnapata

                Every month po na narerenew ang PV?

                 

                On Sun 07/09/14  8:33 AM , zyper95 globecommunity-norepl

                [email protected] sent:

                • a

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                -webkit-box-shadow: inset 0 1px 0 #74b9de, 0 1px 3px rgba(0,0,0,.3)

                !important; -moz-box-shadow: inset 0 1px 0 #74b9de, 0 1px 3px

                rgba(0,0,0,.3) !important; }   

                 

                VISIT HTTP://COMMUNITY.GLOBE.COM.PH  NOW.

                 

                  • Re: Kindly help me!
                    zyper95

                    Yes. you get the same PV every month.

                    • Re: Kindly help me!
                      davidansagario

                      Hi robertnapata

                       

                      Your PV renews ever after cut-off. You can check your bill or call 211 via hotline or contact @talk2globe via twitter to determine when is the start date of your cut-off.

                       

                       

                      I hope this helps!

                       

                       

                      Thanks and best regards

                       

                       

                      -queermind

                        • Re: Kindly help me!
                          robertnapata

                          OK tnx a lot

                           

                          On Sun 07/09/14 11:02 PM , Globe Community globecommunity-

                          [email protected] sent:

                          • a

                          body { font-family: Helvetica, Arial, sans-serif;

                          -webkit-text-size-adjust: none; } /* Webkit */ h1, h2, h3, h4, h5, h6,

                          p, hr { -webkit-margin-before: 0; -webkit-margin-after: 0;

                          -webkit-margin-start: 0; -webkit-margin-end: 0; } .button td {

                          background-image: -moz-linear-gradient(top, #75B7E3 0%, #5498D6 50%,

                          #408BD0 51%, #387AC8 100%) !important; background-image:

                          -webkit-gradient(linear, left top, left bottom,

                          color-stop(0%,#75B7E3), color-stop(50%,#5498D6),

                          color-stop(51%,#408BD0), color-stop(100%,#387AC8)) !important;

                          -webkit-box-shadow: inset 0 1px 0 #74b9de, 0 1px 3px rgba(0,0,0,.3)

                          !important; -moz-box-shadow: inset 0 1px 0 #74b9de, 0 1px 3px

                          rgba(0,0,0,.3) !important; }   

                           

                          VISIT HTTP://COMMUNITY.GLOBE.COM.PH  NOW.

                           

                          • Re: Kindly help me!
                            robertnapata

                            Is go surf and Spotify covers face book

                            browsing, YouTube, google search and play

                            store?

                             

                            On Sun 07/09/14 11:03 PM , davidansagario

                            [email protected] sent:

                            • a

                            body { font-family: Helvetica, Arial,

                            sans-serif;

                            -webkit-text-size-adjust: none; } /*

                            Webkit */ h1, h2, h3, h4, h5, h6,

                            p, hr { -webkit-margin-before: 0; -

                            webkit-margin-after: 0;

                            -webkit-margin-start: 0; -webkit-

                            margin-end: 0; } .button td {

                            background-image: -moz-linear-

                            gradient(top, #75B7E3 0%, #5498D6 50%,

                            #408BD0 51%, #387AC8 100%) !important;

                            background-image:

                            -webkit-gradient(linear, left top, left

                            bottom,

                            color-stop(0%,#75B7E3), color-

                            stop(50%,#5498D6),

                            color-stop(51%,#408BD0), color-

                            stop(100%,#387AC8)) !important;

                            -webkit-box-shadow: inset 0 1px 0

                            #74b9de, 0 1px 3px rgba(0,0,0,.3)

                            !important; -moz-box-shadow: inset 0

                            1px 0 #74b9de, 0 1px 3px

                            rgba(0,0,0,.3) !important; }   

                             

                            VISIT HTTP://COMMUNITY.GLOBE.COM.PH 

                            NOW.