If you have finished your contract / lock-up with globe, you definitely are entitled to a new gadget / device, or you have an option to avail of bill rebate.
For loyalty / recontracting concerns, you may call 211 via globe mobile or you may visit any globe store with customer service for the processing of your recontracting.
I hope you'd be able to get a new phone!
Thanks and best regards!
For Loyalty, its your choice if you would rather get a new device or avail of bill rebates instead.