2 Replies Latest reply on Sep 18, 2014 10:54 AM by joshl

    "Pre-termination fee for the gadget"


      After the 24-month contract, the rebate that i requested by calling hotline have just reflected in my 26th bill (Statement of Account).

      However, there is a "Pre-termination fee for the gadget" included in my SOA. I thought Pretermination fees are fees when you're outside the lock-in period. Then, why I am getting this fees included in my 26th bill? Is this normal to anyone applied for rebates after their 24-month lock in period?