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Voicemail is being offered for Globe Business accounts only, if you have or if you are Globe Business plan holder try to call the hotline for Globe myBusiness at 730-1010.
I also had that concerned raised via hotline and I was told that globe does not support anymore voicemail messaging.
For further information, you may want to seek help via the following channels
Twitter Hande: @talk2globe
Hotline via Globe Mobile: 211
Hotline via Touch Mobile: 808
Landline: 02 730 1000
My wife has voicemail , why don't I ?