1 Reply Latest reply on Sep 30, 2014 1:22 PM by itsme_mhon08

    Pocket Wi-fi battery immediately gets low just minutes after "fully" charging it.

    marcomariejoy

      My Pocket wi-fi battery gets low immediately like minutes after charging it full. I just bought the unit last August 12. I always watch for the battery icon to stop blinking, and when it does, I disconnect it. I was shocked when the battery immediately went low (battery icon on red) and eventually shuts off the unit. Damage came too soon. Is the battery covered with the warranty? The Globe store agent said there will be replacement after a week from purchase. I am totally upset since it's still more than a month after I bought it. I'm thinking if the warranty could save me.