3 Replies Latest reply on Oct 9, 2014 9:24 AM by Paulo D

    coc gems


      Prepaid users po ako and bbili po sna ako ng gems gmit ang load. Kso ala po ung payment option n enable globe billing sa phone ko. Meron lng add debit or credit card, redeem yn lng.

        • Re: coc gems

          HI vhine,


          Kindly check this thread.

          Re: No option to enable Globe telecom Billing



          • Re: coc gems
            Paulo D

            Hi vhine101!


            Have you tried again if you can now purchase items on Google Play Store via Direct Carrier Billing?


            Here are some troubleshooting tips you can try:

            1. For you first purchase via Direct Carrier Billing, you need to use your Mobile Data Service. You can opt to use Wi-Fi connection for your succeeding purchases.
            2. Your Google ID may be already associated with a non Philippines address. This could be due to the account has been linked.with an overseas credit card. You can login to wallet.google.com and go to the Settings page, to confirm whether the address is set to an overseas address. You can also try with a different Google ID to login Google Play.
            3. You can also insert your Globe mobile no. in a different android device and see if you can now get to view the Direct Carrier Billing option.