arsiii you may have subscribed to paperless billing. Please your email. Your monthly bills are supposed to be sent through your registered email if you subscribed to paperless billing. Check what option did you subscribed as regards your bills by calling 211 or 730-1000. If you want the paper bills (printed and sent through courier), you can request for it to be your default.
You can view your outstanding balance via MyAccount. Just register or login at http://accounts.globe.com.ph
You can also download GServices app for your iPhone or Android devices. You can read all about it at Self-Service.
With Paperless Billing, you will receive your monthly bills through your registered email for free.