23 Replies Latest reply on Jan 10, 2015 2:50 PM by RNav

    spotify

    karyelagstn

      BAKIT HINDI PA DIN AKO MAKAKONEK SA FREE PREMIUM SPOTIFY FOR 6 MONTHS????

      4 MONTHS NALANG NATITIRA DAHIL LATE KO NA NALAMAN ...AY NAKO!!!

        • Re: spotify
          Paulo D

          Hi karyelagstn!

           

          Sorry to learn that. You may check All About Spotify | HELP AND SUPPORT to learn more on how to activate your Spotify Premium.

            • Re: spotify
              dwaniwan

              Same prob.. stucked ako sa enter verification code. My goodness wala naman ako narereceive na verification code.

                • Re: spotify
                  dado

                  Hahay, laging naka "Opps. Something went wrong. Please try again later"! Sino ba backend dev nyo dyan, paki fix naman di ko ma activate premium ko sayang then naka GoSurf 999 pa naman ako. Bigyan nyo ng access ako na nga mag fix nyan, RoR lang ata yan backend nyo.. naku naman...

                • Re: spotify
                  dado

                  Kung saan saan na ako naghanap ng tulong 211, globe center, sa talk2globe wala pa rin lagi na stuck sa activation code error yung account ko. My accounnt is from unlisurf tapos converted na siya to gosurf999 nakatangap na ako ng text sa activation process, hindi pa rin ako makapag premium sa spotify.. ewan ko ano meron sa account ko na di makapag push through sa activation process, kaya lumalabas yung "opps something went wrong" kung sino man may alam dyan na developer sa part na to pakitingnan naman logs kung ano nangyari.. dev din ako kaya alam ko walang magagawa mga frontliner tech support nito. So pare dev to dev na usapan to mag reply dito pakitingnan naman sa logs ano meron. PM mo ko baka meron ako maitulong. Gigil na kasi ako makag premium na sa spotify, sayang din binabayad ko.. Salamat pre!

                    • Re: spotify
                      Ely Vallez

                      Hi dado, sabi mo yung plan mo, is from unlisurf to gosurf, malamang yung problem sa account mo na sinasabi nilang d nagpupush through o nakapending sa account mo is yung pagpapalit ng unlisurf to gosurf kasi, in order to activate yung premium spotify o para magamit mo yung free spotify eh dapat meron kang gosurf subscription sa account, kelangan nga itawag yan sa hotline Contact Us para ma escalate then ma-activate yung gosurf subscription mo.

                        • Re: spotify
                          dado

                          Hi Ely, yes that was my thought at first so when I called 211 they confirmed I am already at gosurf999 it was even reflected on my account online, I even get a text from 8888 that my gosurf already activated and a link to spotify.globe.com.ph. So I went to business center to even confirmed it, indeed I am at gosurf already, they even give a small  pamplet sort of a guide on how to activate my spotify premium but when I receieved my activation code (I already recieved this more than 20 times, me keep on trying ) and input it then from there the error occured. As per guide it should redirect to a spotify page to finalize the activation but no luck. I hope someone inside from the Globe can read this and can take a look at my account.

                      • Re: spotify
                        jamajose

                        Hi! How will I know kung okay na yung premium trial ko for spotify?

                      • Re: spotify
                        deology

                        why is it my spotify premium is free for 3 months only? started the registration last nov 24, 2014. ty

                        • Re: spotify
                          deology

                          How come sakin 3months and u got 6 months spotify? Hmmmm

                            • Re: spotify
                              fervish
                              Wala na pong 6 months. Maybe those are exceptions. Tawag po kau sa hotline to ask.
                              • Re: spotify
                                Ely Vallez

                                3 months na lang kasi now ang free Spotify premium for Gosurf 299 and above, ung mga naunang nag avail ng Gosurf 299 and above ang may 6 months free spotify premium, malamang now pa lang niya naactivate yung spotify niya pero, swerte niya dahil nung nagsubscribe siya ng Gosurf, 6 months pa and free Spotify Premium na  kasama.