1 Reply Latest reply on Oct 21, 2014 10:21 AM by TJ of GCash

    I got different person in my MSB address, what to do?

    mycroft

      Hello,

       

      I registered to gcash amex trial last wednesday and I found out that my number was registered to someone else (I saw it from MyShoppingBox's email of account registration). I went to a globe store friday the same week and they then removed the "previous" gcash account associated with my number.

       

      I tried to re-register to gcash amex trial and it gives me an error that I'm already registered. But the address on my MyShoppingBox account is still under someone else's name. And I want to go for the trial again since I wasn't able to really "try" the service because of the preexisting account. Any help on this? This is an urgent matter. Already emailing MSB and GCash (also calling), but no response. GlennO tjofgcash