3 Replies Latest reply on Oct 21, 2014 3:57 PM by jujut ..

    hi globe. tan

    thinapayy

      yung pocket wifi ko po kase may prob. kapag po ino-on ko after mga ilang secs bigla nalang namamatay. lage po ganun. ano po dapat ko gawin? need help. thanks

        • Re: hi globe. tan
          jujut ..

          Hi thinapayy ..make sure lng na ndi lowbat ung device and globe provided ba ung device mo ? if yes, you may visit any nearest globe store for device checking just bring valid id's and make sure that the device is still with in the 1yr warranty and if it's not from globe you may bring yor device to any local technician for checking ..

          • Re: hi globe. tan
            zyper95

            Kung seconds lang lobat na pocket wifi mo possible battery na yan, ganyan din yung samin. Since pocket wifi has only 1 year warranty, your only option is buy a new battery for your pocket wifi.

            • Re: hi globe. tan
              jujut ..

              If the problem is with the battery even if it's with in the warranty or not ..hindi un sakop ng warranty since accessories na kase un ng device you really need to buy a new one..