the last of 2340php month is September
but now October my bill is 5140php...why?what happen?
Hello! Wonderful Day! Hi there bhabybaboy To further assist you with this, I would like to ask if you have seen your monthly billing statement? There are lots of factor why your bill come up, as you not expected. Calls or Internet are the high risk of a bill shock.If you don't have the statement you may ask it thru hotline 211 from your mobile to send you the copy of your statement for you to be able to check.Our customer service from our globe stores can assist you whenever you have something to confess about your bill..Thank you!
I too have a problem with my current bill. They charged me this club content subscription. But it's not even possible. Ginagamit ko lang yung sim ko sa pocket wifi for mobile data. How can I subscribe to a club kung laging nasa pocket wifi ko ung sim!?!?! Now I am talking to their customer rep sa twitter yet they said na they can only opt out ung subcription pero yung charge sakin ndi nila marerevert. Ang UNFAIR!!!!
You can check your account details via MyAccount. Just register/login at http://accounts.globe.com.ph For proper handling, I suggest you to raise this to our Twitter Specialists at http://www.twitter.com/talk2GLOBE or any of our support channels listed at http://www.globe.com.ph/contactus and they'll be more than happy to assist you with your account-specific concern.