2 Replies Latest reply on Oct 29, 2014 11:17 AM by joshl

    Cannot register to MYSUPERTXT

    louwey

      I'm currently on Plan499, with GOSURF799 as a combo and has 101 consumable. I tried to register on MYSUPERTXT (that's the 30-day unlimited texting to Globe/TM for Php349) but my request cannot be processed.

       

      "Your registration to MYSUPERTXT cannot be processed because you have an active subscription to the same promo. Thank you."

      -->This is what I received as a reply after trying to subscribe. But when I tried to check if I am already subscribed, here's what 8888 replied:

      "You are not registered to MYSUPERTXT. To register, dial *143# for FREE and enjoy unlimited text to Globe/TM for P349/month. To know more about other unli services, dial *143# for FREE."

       

      Anyone experiencing the same? I understand that it would be charged on top of my bill. But why can't I register on the said promo? Do I have to go to Globe and request to add it as a booster? Would that take effect upon request or do I have to wait until my next cut off? Thank you & God bless! :)