Sorry for the inconvenience this has brought you. To help you with this, I suggest you try switching your phone off. Then remove the battery and SIM for 30 seconds and put them back in and switch your phone on to refresh your connection to the network.
For further assistance, you may get in touch with our Twitter team https://twitter.com/talk2GLOBE
you may check Help and Support Guide or Cannot Connect | Troubleshooting | Help and Support for Basic Trouble Shooting guides and for how to set up yor internet.. you may also talk2globe or talk2globe .. or log on at GLOBE for you to check yor account ..