1 Reply Latest reply on Nov 3, 2014 6:44 AM by Gail .

    sobrang bagal na ng net nyo

    kingpark

      Globe bakit po ganon nka postpaid plan po ako ng 1799.galaxy s4.dati ok nmn net nya pero habang tmtgal hanggang ngaun sobrang grabi ang bagal na.kahit sa youtube d mka play loading lagi.at kahit sa google play 30mb na app tgal ma download.bakit po ganon?samantalang nag ba2yad nman ako ng tama.

        • Re: sobrang bagal na ng net nyo
          Gail .

          Una. wala ka po bang nareceive na text from 8888 na nareach mo na yung 1gb na allocation mo?

          Next, kung ganun pa din, na try mo na ba to 1. clearing browsing history (Browser - Settings - Privacy - Clear History Cache and Cookies) 2. Restart phone 3. Switch Network Mode (Settings - More Networks - Mobile Networks - Network Mode - WCDMA only then select again Auto Mode) 4. Hard reset (pull out battery and sim card)

          Kung after that same pa din, Contact Us for account and location checking.

           

          #GoodMorning